We, at FieldFresh Foods Private Limited (“FFFPL”/“we”) are committed towards protecting your personal information and/or sensitive personal data and strive to maintain your personal information.
“Personal information” is any information that can be used by itself to uniquely identify, contact, or locate a person, or can be used with information available from other sources to uniquely identify an individual. For the purpose of this Policy, sensitive personal data or information has been considered a part of personal information.
B. How we collect Personal Information
The Personal Information we collect may include name, email address, mailing address, phone number, company name, PAN number, GST number and Fax number etc. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
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C. How we use collected Personal Information:
FFFPL may collect and use Users’ Personal Information for the following purposes:
1. To improve customer service: Information you provide helps us respond to your service requests and support needs more efficiently.
2. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
3. To improve our Site: We may use feedback you provide to improve our products and services.
4. To send periodic updates: We may use the email address to send information and updates pertaining to order. It may also be used to respond to their inquiries, questions, and/or other requests.
5. Internal Use: We may use the information for internal assessments, measures, operations and related activities and maintain internal records.
D. How we protect your Personal Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, provided and stored on our Site.
E. Sharing your Personal Information
We do not sell, trade, or rent User’s Personal Information to others. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and User’s with our business partners, trusted affiliates and advertisers for the purposes outlined above.
F. Disclosure and transfer of personal information
1. Authorized Third Parties:
We may transfer your Personal Information collected, stored, processed by us to any other entity or organization located in India or outside India only in case it is necessary for providing services to you. This may also include sharing of aggregated information with them in order for them to understand our environment and consequently, provide you with better services.
While sharing your Personal Information with third parties, adequate measures shall be taken to ensure that reasonable security practices are followed at the third party.
2. Government Agencies:
We may also share your personal information with Government agencies or other authorized law enforcement agencies mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.
3. Business transfers:
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of FFFPL or as part of a corporate reorganization or stock sale or other change in corporate control.
G. Security practices and procedures
We are committed to ensure that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We adopt reasonable security practices and procedures, in line with international standard IS/ISO/IEC 27001.
We maintain reasonable security of our internet connections, however, for reasons outside of our control, security risks may still arise. Any Personal Information transmitted to us will therefore be your own risk. However, we will strive to ensure the security of your Personal Information. We observe reasonable security measures to protect your Personal Information against hacking and virus dissemination.
I. Your acceptance of these terms
A. Contact us
FieldFresh Foods Private Limited
Tower C-2, First Floor, Plot No 16,
Udyog Vihar Phase IV, Gurgaon - 122 015
We will strive to address your feedback and concerns in a timely and effective manner.